You took the time to go over my needs and your prices were hard to beat.
Anytime I have a question, need, or concern, Roxanna immediately responds in a gracious and timely manner
It means a lot to know someone is working to get you the best rates and quality of rate possible. Teresa has always made sure we understand our policy and communicates clearly what we are paying for, and what the service entails. And, anytime we have needed to change our policy such as adding a vehicle or other typical changes the response has always been fast, which provides security in knowing things have been taken care of.
Richie is easy to work with and is very prompt on replies to our questions.
I have been receiving great service from this same insurance agency for about 8 years (so even before it was ISU) and have never had any desire to change agencies. There has always been friendly and helpful agents and they have always found me the best rates possible for the type of insurance that I need. No complaints! : )
Customer service is excellent.
Unfortunately we have had to use our insurance due to a chimney fire. The response of ISU was excellent and quick. Not only was the response quick but the staff was nothing less than professional & caring. I rank ISU as one of the best in the area.
Always have a great experience. I call and ask for a quote and have a response very quickly. It's always a pleasure working with the personnel.
Friendly service. Quick response time. Great follow-up
Admittedly I have only been with the company a short time…so no major problems for us to handle…but you made the transfer from our old company to the new one very easy…it was handled efficiently, fast and price comparisons were great. Thanks
Always had great service.
RichieB [at] isu-iig [dot] com
Agent, New Business, Trucking Expert
RoxannaB [at] isu-iig [dot] com
Agent, Office Administrator
ConnieB [at] isu-iig [dot] com
NancyB [at] isu-iig [dot] com
Agent, Customer Service
AndreaS [at] isu-iig [dot] com
Commercial Account Manager
NancyS [at] isu-iig [dot] com