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Customer Testimonials

“You took the time to go over my needs and your prices were hard to beat.”

Vernon R., customer since 2010

“Anytime I have a question, need, or concern, Roxanna immediately responds in a gracious and timely manner
Julie Thomas.”

Mark T., customer since 2005

“It means a lot to know someone is working to get you the best rates and quality of rate possible. Teresa has always made sure we understand our policy and communicates clearly what we are paying for, and what the service entails. And, anytime we have needed to change our policy such as adding a vehicle or other typical changes the response has always been fast, which provides security in knowing things have been taken care of.”

Mike B., customer since 2003

“Richie is easy to work with and is very prompt on replies to our questions.”

Jeffrey S., customer since 2003

“I have been receiving great service from this same insurance agency for about 8 years (so even before it was ISU) and have never had any desire to change agencies. There has always been friendly and helpful agents and they have always found me the best rates possible for the type of insurance that I need. No complaints! : )”

Customer since 2007

“Customer service is excellent.”

David, customer since 2014

“Unfortunately we have had to use our insurance due to a chimney fire. The response of ISU was excellent and quick. Not only was the response quick but the staff was nothing less than professional & caring. I rank ISU as one of the best in the area.”

Jeffrey H., customer since 2008

“Always have a great experience. I call and ask for a quote and have a response very quickly. It’s always a pleasure working with the personnel.”

Randy C., customer since 2009

“Friendly service. Quick response time. Great follow-up”

Lonnie D., customer since 2014

“Admittedly I have only been with the company a short time…so no major problems for us to handle…but you made the transfer from our old company to the new one very easy…it was handled efficiently, fast and price comparisons were great. Thanks”

Customer since 2014

“Always had great service.”

Donald C., customer since 2003